Greg Pullen takes out top venue professional award

Playbill Venues’ Business Development Manager Greg Pullen has been awarded the prestigious Venue Management Australia (VMA) Venue Professional of 2017. 

A dedicated venue management professional with over 30 years of experience in the industry, Greg was both delighted and humbled to receive the award. 

In his current role, as Business Development Manager for Sydney’s beloved Hordern Pavilion and Royal Hall of Industries (RHI), Greg attributes his success to strong relationships and a commitment to client service, innovation and flexibility.

“Building and maintaining strong relationships with diverse stakeholders is vital in our industry—from hirers and contractors to exhibition organisers, event companies, promoters and more,” he said.

“With many different types of hirers and events, it’s so important to understand their unique needs and have a variety of skill sets available to meet them.

“Events don’t always go exactly as planned, so the ability to think on your feet, remain flexible and find innovative solutions is also critical.”

Greg has been integral to the success of thousands of concerts, exhibitions and functions since he started out as Assistant to the General Manager of the Sydney Entertainment Centre (SEC) in 1987.

His career has included roles such as SEC liaison with SOCOG for seven years prior to the Sydney 2000 Olympics, PAVMS Overseas Guest Lecturer at Oglebay West Virginia, and delivering the Sydney's Gay and Lesbian Mardi Gras After Party for 18 years.

Greg lists the Bicentennial Royal Command Performance for Princess Diana in 1998, the first-ever Sumo Wrestling event held outside of Japan and Pink Floyd’s eight sell out shows among some of his most memorable events at the SEC.

In 1999, Greg joined Playbill Venue Management as the Business Development Manager for the Hordern Pavilion, Royal Hall of Industries (RHI) and Byron Kennedy Hall.

From 1972 to 1983, before the SEC opened, the Hordern was the only major concert venue in Sydney.

Greg said that today, the Hordern and the RHI are still hugely popular with hirers, offering great flexibility and variety.

“As well as all the concerts that are held in the Hordern, we also host a variety of dance parties, exhibitions, conferences, functions, product launches, TV commercials and the Mardi Gras After Party.”

During his time with Playbill Venues, Greg has played a key role in the delivery of countless events such as the FIFA World Congress, the Great Gatsby Premier after party and the only Brownlow Medal Ceremony held outside of Victoria, among many others.

Playbill Venues General Manager Bob Mangan believes a professional approach, consistency and integrity are the cornerstones of Greg’s success and longevity in the venue management industry.

“He is selfless, dignified, trustworthy and thoroughly committed to delivering excellence to promoters and hirers, and to nurturing the venues he works for,” Bob said.

Respected and admired for his knowledge, wisdom, ethics and calmness, Greg is insightful and passionate about venue management and is happy to share his experience with aspiring venue managers, colleagues and others.

“Throughout my career, I have had the pleasure of working with some of the most experienced and passionate people in our industry,” Greg said.

“What’s very evident about the people I work with is that they are good at what they do, they have a real passion for the industry and truly enjoy being here.

“Which is not surprising considering that Australian venues are right up there alongside the top venues in the world. While our market is different in size and scale—our venues may not be the largest or most technologically-advanced compared to those in Europe and the US—our venue management processes and practices are truly world class. And that’s something to be proud of.”